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Monday, October 5th, 2026, 5:23 pm

Customer Service With Humans

Reject bots, ask to speak to a person

I was confronted by (or faced with) an effort to do a process with a voice bot earlier today, but asking to speak to a person worked again, as before, provided I was willing to wait for a human to become available.

So even though businesses try to force us to waste time with nonsense, there’s still an “opt-out” for those insistent enough.

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