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Friday, August 9th, 2013, 6:11 pm

Argos Can’t Deliver

An epic fail

Argos

This rant is about Argos, a British retail giant/chain that can’t get some of the very basics right. Today I was scheduled to receive a wardrobe I had purchased a week earlier. It is a birthday gift for my wife. I paid effortlessly on their Web site (they’re good at taking money) and selected a 5-hour delivery slot 6 days in advance. Well, guess what? Nobody showed up. Then, at the very end of a 5-hour wait that kept me out of bed and out of work they have a robocaller call me to say they can’t deliver. No chance to say a thing, I could not speak to a person.

I phoned a couple of people at Argos (waste of time guaranteed), the latter said he would look into it and promised to call within an hour. Guess what? He never called back.

So I phoned Argos again. They struggled for 15 minutes in vain to just bring up the order on the screen. What a mess. They changed me, did not deliver, and now cannot even find the order by number, search on postcode, search on name, etc.

Don’t buy at Argos. They’re only good at charging people.

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