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Monday, June 29th, 2015, 12:50 am

HP Chromebook 14 Keyboard and Other Low-Quality HP Equipment

WHO thought that a hardware company like HP cannot make a well-working low-budget laptop? Despite positive reviews, only 6 months after buying HP Chromebook 14 an entire section of keys stopped working or works intermittently (intermediately causing huge nuisance!), making it almost impossible to type sentences. This is the hallmark of bad connections/wiring — the hallmark of cheaply-made keyboards with lousy components (my Palm PDA keyboard only had this kind of issue more than a decade after I had started using it). HP’s hardware quality control surely is lacking, or maybe HP puts its brand on poorly made hardware put together by low-paid labour with cheap/shoddy components (which would cost a lot in the long term, if a buyer falls into it).

According to numerous responses in this first thread I found (didn’t search for any particular brand, but HP Chromebook 14 gets mentioned a lot), quite a lot of people experience the exact same hardware fault (same keys too) in months-old HP Chromebook 14. Rubbish quality seems to be the culprit. This sure sounds like a manufacturing issue that is systemic. Nothing gets spilled and the keyboards are treated gently. It’s just poor quality build and maybe — however sadly — this is where HP is heading. That’s s shame because a lot of computer equipment in our house is HP-branded (keyboards, mice, printer, tablet, laptops). We bought “HP” we because we though it would assure reliability. Only 2 weeks ago my HP laptop charger just popped and burned (smoke, no fire), necessitating an expensive replacement because HP has some kind of proprietary (hard to find) connector.

I have lost trust and am losing respect for HP.

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