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Thursday, February 4th, 2021, 1:49 pm

BT UK: You Must Work From Home, But We Won’t Provide a Connection Suitable for Work

Biden the Pain Harold: They say I must work from my desk in the kitchen, but it's not even a desk

Recently I said I would write about the latest formal letter from BT (got it hours ago by post). It raises many questions about right to Internet access and forced home working. The correction in the letter, which I requested, is in page two. It made incorrect assertion about what I had said. So they have removed that bit and resent the (new) letter. I’d like to draw attention to a statement made in page 1. As many people worldwide are aware, Britain takes lock-downs very seriously. All the stores are shut (except for food and few other things) and people are forced to work from home. For those of us who work in “IT” (a bit of a buzzword) that means that there are technical demands, which cannot always be met/satisfied when connections are slowed down or crippled [1, 2, 3].

Here’s the latest letter:

bt-full

Compare to the previous version of page 2 (I never said that my connection speed was zero, that’s just false):

BT correction

For the time being, seeing that I have IPFS issues further upstream in the network (that software does not scale too well and it is fast-growing, apparently), I am laying aside my grievances with BT. They’re refunded the costs wrongly incurred and may soon issue the compensation promised. I remain largely dissatisfied on many levels, but I’ve come to accept that once in a few years there will be a major ordeal if not catastrophe with the ISP. It’s inevitable. Nothing is perfect. I’d like to get back to writing about things, rather than this networking/Internet ‘activism’, which is somewhat outside my scope of expertise (I’ve worked on networking/routing/engineering before, but it’s not my strongest domain).

Making the Web (and the Internet) work better in a decentralised fashion is a big if not truly massive challenge, which goes beyond the limitations of ISPs. Unlike Bitcoin, it’s not an energy hog and probably not a traffic hog. In a sense, we try to make datacentres obsolete; that would be greatly beneficial to the environment.

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